Tact - a keen sense of what to say or do to avoid giving offense; skill in dealing with difficult or delicate situations.
Empathize- to experience empathy
Etiquette- conventional requirements as to social behavior; proprieties of conduct as established in any class or community or for any occasion.
Diversity- the state or fact of being diverse; difference; unlikeness.
Stereotype- a plate made by this process.
Self-directed - Directed or guided by oneself, especially as an independent agent: the self-directed study of a language.
Facilitator - a person or thing that facilitates.
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